Customer Service Management
Add ComparisonIn 2021, the locations with the highest concentration of Customer Service Management degree recipients are Chattanooga, TN, Madison, WI, and Pewaukee, WI. In 2021, the locations with a relatively high number of Customer Service Management degree recipients are Pewaukee, WI, Orange, TX, and Moorhead, MN. The most common degree awarded to students studying Customer Service Management is a bachelors degree.
Information about the types of higher education institutions that grant degrees in Customer Service Management and the types of students that study this field. Chattanooga State Community College awards the most degrees in Customer Service Management in the US, having also the highest percentage of degrees awarded in Customer Service Management, followed by Waukesha County Technical College.
Tuition costs for Customer Service Management majors are, on average, $5,774 for in-state public colleges, and $27,500 for out of state private colleges.
The most common sector, by number of institutions, that offers Customer Service Management programs are Public, 4-year or above institutions (18 total). The most common sector, by number of degrees awarded, is Public, 2-year (81 completions).
The most common sector, by number of degrees awarded in Customer Service Management, is Public, 2-year (81 completions in 2021).
The following chart shows the share of universities that offer Customer Service Management programs, by the total number of completions, colored and grouped by their sector.
Chattanooga State Community College has the most Customer Service Management degree recipients, with 30 degrees awarded in 2021.
The following bar chart shows the state tuition for the top 5 institutions with the most degrees awarded in Customer Service Management.
Out of all institutions that offer Customer Service Management programs and have at least 5 graduates in those programs, Chattanooga State Community College has the highest percentage of degrees awarded in Customer Service Management, with 2.02%.
This map shows the counties in the United States colored by the highest number of degrees awarded in Customer Service Management by year.
This map shows the counties in the United States colored by the highest growth in degrees awarded for Customer Service Management.
Information on the businesses and industries that employ Business graduates and on wages and locations for those in the field.
The average salary for Business majors is $98,335 and the most common occupations are Accountants & auditors, Other managers, and Financial managers.
The industry that employs the most Business majors is Elementary & secondary schools, though the highest paying industry, by average wage, is Securities, commodities, funds, trusts & other financial investments.
The average salary for Business majors is $98,335 and the most common occupations are Accountants & auditors, Other managers, and Financial managers.
This chart shows the average annual salaries of the most common occupations for Business majors.
This map shows the public use micro areas (PUMAs) in the United States colored by the average salary of Business majors.
Note that the census collects information tied to where people live, not where they work. It is possible that Business majors live and work in the same place, but it is also possible that they live and work in two different places.
The most common occupations Business majors, by number of employees, are Accountants & auditors, Other managers, and Financial managers.
Compared to other majors, there are an unusually high number of Business majors working as Accountants & auditors, Financial analysts, and Financial examiners.
The highest paid occupations by median income for Business majors are Surgeons, Physicians, and Chief executives & legislators.
The number of Business graduates in the workforce has been growing at a rate of 3.28%, from 11.2M in 2020 to 11.5M in 2021.
The largest single share of Business graduates go on to work as Accountants & auditors (9.56%). This chart shows the various jobs filled by those with a major in Business by share of the total number of graduates.
The most common industries that employ Business majors, by number of employees, are Elementary & secondary schools, Accounting, tax preparation, bookkeeping & payroll services, and Banking & related activities.
The highest paying industries of Business majors, by average wage, are Securities, commodities, funds, trusts & other financial investments, Internet publishing, broadcasting & web search portals, and Oil & gas extraction.
The number of Business graduates in the workforce has been growing at a rate of 3.28%, from 11.2M in 2020 to 11.5M in 2021.
The industry which employs the most Business graduates by share is Elementary & secondary schools, followed by Accounting, tax preparation, bookkeeping & payroll services. This visualization shows the industries that hire those who major in Business.
This map shows the public use micro areas (PUMAs) in the United States where there are a relatively high population of Business majors.
Note that the census collects information tied to where people live, not where they work. It is possible that Business majors live and work in the same place, but it is also possible that they live and work in two different places.
This chart shows distribution of ages for employees with a degree in Business. The most common ages of employees with this major are 36 and 40 years old, which represent 2.63% and 2.62% of the population, respectively.
The most common degree types awarded to students graduating in Customer Service Management are Bachelors Degree, Associates Degree, and 1 to 2 Year Postsecondary Certificate.
The most common degree types held by the working population in Business are Bachelors Degree, Masters Degree, and Professional degree.
This chart shows the granted degrees by sex at the 5 institutions that graduate the most students in Customer Service Management.
This chart shows the number of degrees awarded in Customer Service Management for each race & ethnicity. White students earned the largest share of the degrees with this major.
This chart illustrates the differences by sex for each race & ethnicity of Bachelors Degree recipients in Customer Service Management.
There are a relatively high number of people that were born in Mongolia that hold Business degrees (2.88 times more than expected), and the most common country of origin by total numbers for non-US students earning a degree in this field is India (169,218 degree recipients).
Data on the critical and distinctive skills necessary for those working in the Customer Service Management field from the Bureau of Labor Statistics. Customer Service Management majors need many skills, but most especially Reading Comprehension. The revealed comparative advantage (RCA) shows that Customer Service Management majors need more than the average amount of Management of Financial Resources, Management of Material Resources, Management of Personnel Resources, Negotiation, Time Management, Coordination, Service Orientation, Social Perceptiveness, Instructing, Active Listening, Operations Analysis, Speaking, Operation Monitoring, Persuasion, Learning Strategies, Monitoring, Troubleshooting, Writing, Quality Control Analysis, Reading Comprehension, Systems Analysis, Critical Thinking, Systems Evaluation, Active Learning, Judgment and Decision Making, Complex Problem Solving, Operation and Control, Mathematics, Technology Design, Programming, Equipment Selection, Science, Installation, Equipment Maintenance, and Repairing.
These two visualizations, one a radial chart and one a bar chart, show the same information, a rating of how necessary the following skills are for Customer Service Management majors. Toggle between "value" and "RCA" to see the absolute rating of that skill (value) and the revealed comparative advantage (RCA), or how much greater or lesser that skill's rating is than the average. The longer the bar or the closer the line comes to the circumference of the circle, the more important that skill is. The importance of Management of Financial Resources is very distinctive for majors, but the Reading Comprehension, Active Listening, Time Management, Speaking, Critical Thinking, Writing, Coordination, Management of Personnel Resources, Monitoring, Social Perceptiveness, Negotiation, Service Orientation, Active Learning, Complex Problem Solving, Judgment and Decision Making, Learning Strategies, Instructing, Systems Analysis, Persuasion, Systems Evaluation, Management of Financial Resources, Management of Material Resources, Operations Analysis, Operation Monitoring, Mathematics, Quality Control Analysis, Troubleshooting, Operation and Control, Technology Design, Programming, Equipment Selection, Science, Installation, Equipment Maintenance, and Repairing are the three most important skills for people in the field.
